Delivery terms

This web page (called "website") is managed by the Company ARKOM-S OOD.


The company will meet its obligations under the contract within a maximum of 10 working days from the date of confirmation sent to the customer’s order. In case the product is not available and the order cannot be executed, the Company will inform the client about this.


The COMPANY may provide the CLIENT with a similar product at the same price if the requested product is not available only after it has informed the client and the client has given consent.

The product will be delivered to customer by courier. Delivery is either door to door or collection at the offices of the courier company Econt.


The Company will package appropriately the products and will ensure the handing over of supporting documents.

Delivery is considered completed when the client signs the transportation document provided by the courier.