FAQ

Customer Support

Why would I order a framed mirror?

Because you can pick a frame that matches the interior of your home or office. And because it is easy to hang a framed mirror on the wall. In addition you have the flexibility to hang it at different locations as needed.

How does the hanger of a framed mirror or picture look like?

Two hangers are attached at the upper end of the frame to provide safety and stability.

Why do you work with PVC frames and not wooden ones?

PVC has the following benefits - it is not deformed by moisture, its price is much more reasonable than wood, there is no risk of woodworms and it looks very much like real wood.

How can I clean the frame?

It is best to clean your frames with a damp cloth. There is no need to use chemicals or detergents.

What is passepartout and what purpose does it serve?

Passepartout is the French term for a mat, a cardboard sheet with a cutout, which is placed under the glass in a picture frame. A picture (a photo or print, drawing, etc.) is placed beneath it, with the cutout framing it. The passepartout serves two purposes: first, to prevent the image from touching the glass, and second, to frame the image and enhance its visual appeal.

How can I order samples from the frames that I like?

Select the frame from which you would like to order a sample. There is a button "Order sample" at the bottom of the page for each frame. Thus you can add the sample to your basket. Repeat the steps for each frame from which you would like to order a sample. The first 3 samples are free and every additional one is charged at 3 leva. You will also have to cover the transportation fee in case you would like to receive the samples at your address.